Shipping & Delivery Policy
DELUXE CONTAINERS is committed to providing reliable delivery services and clear communication throughout the shipping process.
Delivery Coverage
We provide shipping container delivery services to eligible locations throughout the United States. Delivery availability may depend on the destination, container type, equipment requirements, and site accessibility.
Order Processing
Orders are processed after payment has been confirmed and the order details have been verified. Customers may be contacted before dispatch to confirm the delivery address, site access, and placement requirements.
Estimated Delivery Time
Most eligible orders are scheduled for delivery within 3–10 business days after payment confirmation and order verification. Delivery times may vary depending on location, container availability, transportation requirements, and logistics conditions.
Delivery Scheduling
Our team will coordinate the delivery date with the customer before dispatch. Customers should ensure that an authorized person is available when required to receive the container.
Delivery Fees
Shipping costs are based on delivery distance, container size, equipment requirements, and accessibility of the delivery location. Applicable delivery charges will be communicated before the order is finalized or confirmed for shipment.
Site Preparation
Customers are responsible for ensuring that the delivery site is accessible, level, safe, and suitable for container placement. Adequate space must be available for the delivery vehicle and unloading equipment.
Delivery Delays
Weather conditions, road restrictions, traffic, equipment availability, carrier delays, and other circumstances beyond our reasonable control may affect delivery schedules. We will communicate significant delays whenever possible.
Inspection Upon Delivery
Customers should inspect the container at the time of delivery and report visible damage, incorrect items, or other concerns as soon as possible. Photographs may be requested to help us review a reported delivery issue.
Failed Delivery
Additional transportation, waiting, redelivery, or handling fees may apply when delivery cannot be completed because of restricted access, unsafe site conditions, incorrect delivery information, or customer-related delays.
Custom & Special Orders
Customized, modified, specialty, or made-to-order containers may require additional preparation time before dispatch. Estimated lead times will be communicated before the order is finalized.
Delivery Address Changes
Customers should notify us as soon as possible if the delivery address needs to be changed. Address changes after dispatch may result in additional fees or delivery delays.
Contact Information
For questions regarding shipping, delivery scheduling, or an
existing order, please contact us.
Phone:
+1 (219) 316-0156
Email:
info@deluxecontainers.com