Payment Policy
This Payment Policy outlines the payment terms, accepted payment methods, invoicing procedures, and customer responsibilities when purchasing shipping containers from DELUXE CONTAINERS.
1. Accepted Payment Methods
We accept major credit cards, debit cards, bank transfers, wire transfers, and other approved payment methods. Accepted methods may vary depending on your location.
2. Full Payment Requirement
Unless otherwise agreed in writing, full payment is required before container delivery, pickup, or release. Orders may be delayed until payment has been received and verified.
3. Deposits
Certain orders, custom modifications, or special requests may require a non-refundable deposit before work begins. Deposit requirements will be clearly stated on your invoice or quotation.
4. Invoices
Customers will receive an invoice outlining container specifications, delivery charges, taxes, fees, and total payment due. Customers are responsible for reviewing invoice details before payment.
5. Currency
All prices are displayed in the applicable currency specified on the quotation or invoice. Exchange rate fluctuations may affect international transactions.
6. Late Payments
Orders with outstanding balances may be suspended, delayed, or cancelled until payment obligations are satisfied. Additional charges may apply to overdue accounts where permitted by law.
7. Fraud Prevention
DELUXE CONTAINERS reserves the right to verify payment information and customer identity to prevent fraud and unauthorized transactions. Suspicious transactions may be cancelled or delayed.
8. Refunds
Refund requests are subject to our Refund Policy and may depend on the order status, delivery arrangements, custom modifications, and container condition.
9. Chargebacks
Customers agree to contact DELUXE CONTAINERS directly to resolve any payment disputes before initiating chargebacks with financial institutions whenever possible.
10. Contact Information
For payment-related questions, billing inquiries, or invoice support, please contact our customer service team through our website contact page.